# Terms and Conditions **Last Updated:** 2026-10-15 ## 1. Introduction Welcome to this website Mthimunye Online Shop. By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you should discontinue use of the Website immediately. ## 2. Definitions * "Website" refers to this online platform and all of its content and functionality. * "We", "Us", and "Our" refer to the owner and operator of this Website. * "You" and "Your" refer to any visitor, customer, or user of the Website. ## 3. Eligibility By using this Website, you confirm that you are at least 18 years of age or have the permission of a parent or legal guardian to use the Website. ## 4. Website Use You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use of the Website. You may not: * Attempt to gain unauthorized access to the Website or its systems. * Introduce malicious software or harmful code. * Interfere with the security or operation of the Website. * Use the Website for fraudulent or illegal purposes. ## 5. Account Registration Where account registration is available, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You agree to provide accurate and current information and to update it when necessary. ## 6. Product and Service Information We make every reasonable effort to ensure that information displayed on the Website is accurate. However, errors relating to descriptions, pricing, images, availability, or other information may occur. We reserve the right to correct any errors, omissions, or inaccuracies without prior notice. ## 7. Pricing All prices displayed on the Website are subject to change without notice. Applicable taxes, delivery charges, or additional fees may be added during checkout where applicable. ## 8. Orders Submission of an order does not constitute acceptance of that order. We reserve the right to: * Accept or decline any order. * Limit quantities. * Cancel orders where necessary. * Request additional verification before processing an order. If an order cannot be fulfilled, any payments received will be refunded in accordance with applicable law. ## 9. Payments Payments must be made using the payment methods made available on the Website. Transactions are processed through secure third-party payment providers. We do not store your payment card information unless expressly stated. ## 10. Delivery Delivery times provided are estimates only and may vary. Risk in goods passes to the customer upon delivery unless otherwise required by law. We are not responsible for delays caused by courier companies, weather, public holidays, strikes, customs, or other events beyond our reasonable control. ## 11. Returns and Refunds Returns, exchanges, and refunds are subject to our Returns Policy and applicable consumer protection legislation. ## 12. Intellectual Property All content on this Website, including but not limited to text, graphics, logos, images, software, and design, is owned by or licensed to us and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission. ## 13. Third-Party Links This Website may contain links to third-party websites for your convenience. We do not control or endorse those websites and accept no responsibility for their content, products, services, or privacy practices. ## 14. Disclaimer The Website and all content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, regarding the operation, availability, accuracy, reliability, or suitability of the Website. ## 15. Limitation of Liability To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from the use of, or inability to use, the Website. Nothing in these Terms excludes any liability that cannot legally be excluded under applicable law. ## 16. Indemnity You agree to indemnify and hold us harmless against any claims, losses, damages, liabilities, costs, or expenses arising from your breach of these Terms and Conditions or misuse of the Website. ## 17. Privacy Your use of the Website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected. ## 18. Force Majeure We shall not be liable for any failure or delay in performing our obligations where such failure results from events beyond our reasonable control, including natural disasters, power failures, internet outages, labour disputes, pandemics, governmental actions, or other force majeure events. ## 19. Changes to These Terms We reserve the right to amend these Terms and Conditions at any time. Updated versions will be published on the Website and become effective upon publication. ## 20. Governing Law These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa. Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts. ## 21. Severability If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect. ## 22. Entire Agreement These Terms and Conditions constitute the entire agreement between you and us regarding the use of the Website and supersede any prior agreements relating to such use. ## 23. Contact Information If you have any questions regarding these Terms and Conditions, please contact us using the contact information provided on the Website.